Shipping policy

At FelinaBox, we aim to provide clear and transparent shipping information so customers understand what to expect when placing an order.

Free shipping is available on all orders. No additional shipping fees are added after an order is confirmed.

Order Processing Time

Orders are typically processed within 1 to 2 business days, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email. Tracking information is provided by email when available.

Estimated Delivery Times

United States, Canada, United Kingdom
Transit time: 3 to 6 business days
Estimated total delivery time: 4 to 8 business days

Delivery times are estimates and may vary due to carrier delays, local regulations, or high shipping volumes.

Shipping Destinations

FelinaBox ships to multiple regions, including the United States, Canada, the United Kingdom, and other supported destinations. Available shipping destinations are displayed at checkout.

Order Tracking

When tracking is available, a tracking number will be sent by email once your order has shipped. Tracking updates are provided directly by the carrier.

Delayed or Lost Shipments

If your shipment is significantly delayed or appears lost in transit, please contact us at contact@felinabox.com. We will review the shipment status and assist you based on the carrier tracking information.