Privacy policy

Last updated: February 19, 2026

FelinaBox operates this store and website, including all related information, content, features, products, and services (collectively, the “Services”), to provide customers with a functional shopping experience. FelinaBox is powered by Shopify, which enables us to deliver the Services.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies or can reasonably be associated with an individual.

Personal information may include:

• Contact details (name, billing address, shipping address, phone number, email)
• Financial information (payment details, transaction confirmations)
• Account information (login credentials, preferences)
• Transaction information (orders, returns, purchases)
• Communications (customer support inquiries)
• Device information (IP address, browser, network data)
• Usage information (interactions with the Services)

Personal information does not include anonymized or de-identified data.


Sources of Personal Information

We may collect personal information:

• Directly from you
• Automatically through the Services
• From service providers
• From partners or third parties


How We Use Personal Information

We use personal information to:

• Provide and operate the Services
• Process payments and fulfill orders
• Provide customer support
• Improve website functionality and experience
• Prevent fraud and maintain security
• Comply with legal obligations
• Send service-related communications
• Provide marketing communications (where permitted)


How We Disclose Personal Information

We may disclose personal information:

• To Shopify and service providers (payments, hosting, fulfillment)
• To business partners supporting operations
• When required by law
• With your consent
• In connection with a business transaction

Third parties process information in accordance with their own privacy policies.


Relationship with Shopify

Our store is hosted by Shopify. Information submitted through the Services may be processed by Shopify to operate and improve the platform.

To learn more, please review the Shopify Consumer Privacy Policy.


Third-Party Websites and Links

Our Services may contain links to third-party websites. FelinaBox is not responsible for the privacy practices of those websites.


Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the applicable age of majority.


Security and Retention

We implement reasonable security measures; however, no system can guarantee absolute security.

Personal information is retained only as long as necessary for business, legal, or operational purposes.


Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Request deletion
• Request correction
• Data portability
• Object to processing
• Withdraw consent (where applicable)

Requests may be submitted using the contact details below.


Marketing Communications

You may opt out of promotional emails at any time using the unsubscribe link provided.


International Transfers

Personal information may be processed outside your country of residence. Where required, appropriate safeguards are applied.


Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.


Contact

For questions about this Privacy Policy or our privacy practices:

đź“§ contact@felinabox.com

FelinaBox

2021 Guadalupe Street
Suite 260
Austin, TX 78705
United States