Payment Policy
At FelinaBox, we are committed to providing a secure, reliable, and transparent payment experience.
Accepted Payment Methods
We accept major payment methods available at checkout, which may include:
• Credit and debit cards (Visa, Mastercard, American Express, etc.)
• Other secure payment providers offered via Shopify
Available payment options are clearly displayed at checkout.
Payment Security
All transactions are processed through secure and encrypted payment gateways.
FelinaBox does not store or have direct access to your full payment details. Payments are handled by trusted third-party providers that comply with recognized industry security standards.
Billing Information
Customers agree to provide accurate, complete, and current billing information, including:
• Full name
• Billing address
• Valid payment details
Providing incorrect or incomplete information may result in order delays or cancellation.
Payment Authorization
By placing an order, you authorize FelinaBox to charge your selected payment method for:
• Product price
• Applicable taxes (if any)
• Shipping fees (if applicable)
Order Confirmation
Payment is required at the time of purchase.
Orders are confirmed only once payment has been successfully processed. A confirmation email will be sent after payment approval.
Pricing & Currency
All prices are displayed at checkout.
Depending on your location, your bank or payment provider may apply:
• Currency conversion fees
• International transaction fees
These charges are determined by your provider and are outside FelinaBox’s control.
Failed or Declined Payments
If a payment fails or is declined:
• The order will not be processed
• No products will be reserved
• You may retry using another payment method
Fraud Prevention
To maintain a secure shopping environment, FelinaBox reserves the right to:
• Review transactions
• Request additional verification
• Cancel orders suspected of fraudulent activity
Refunds
Refunds are issued strictly in accordance with our Refund & Return Policy.
Approved refunds are processed to the original payment method.
Contact
For any payment-related inquiries: